Emergency Policy

If your pet is having an emergency, call 845-395-9200. The Pets I Love Veterinary Hospital takes pet emergencies during business hours & extended times after-hours for established clients, whenever possible.* Always attempt to call our number first when your pet is having an emergency. If it is after business hours, please leave a message, and someone will return your call promptly.

If you are a new client with an emergency during business hours, please call our office. We will do our best to help your pet at our veterinary hospital, or we will refer you to a reputable emergency clinic in our area.

Never use email or social media to reach us during an emergency. Always call 845-395-9200.

*Please Note: There are rare occurrences when we are unable to see patients on an emergency basis, due to scheduling, weather, holidays or other unforeseen circumstances. In an emergency, it is in your pet’s best interest to be seen PROMPTLY. If we are unable to provide that service, we will refer you to one of our trusted emergency hospitals where your pet can be cared for ASAP.

In the event that we are unavailable via phone, there are several emergency hospitals in our area:

Flannery Animal Hospital

789 Little Britain Road
New Windsor, NY 12553

Valley Cottage Animal Hospital

202 NY-303
Valley Cottage, NY 10989

Oradell Animal Hospital

580 Winters Ave
Paramus, NJ 07652

BluePearl Veterinary Partners

545 NJ-17
Paramus, NJ 07652